Privacy Policy

LA TRAMUNTANA is the Responsible for this website www.latramuntana.com (hereinafter, the “Site”) through which it offers information on the products that it deems appropriate occasionally and markets them online (the “Services”). To LA TRAMUNTANA provide the Services to you, it needs to collect personal data and information from users (the ‘Personal Data’). For LA TRAMUNTANA, the privacy and protection of users’ personal data is crucial; therefore, it has been adapted and complies with the requirements established by the current regulations on Data Protection, in this case, with Regulation (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, (hereinafter, “GDPR”) on the protection of individuals regarding the processing of personal data and on the free movement of data, and with the other national legislation applicable at any given time. You can consult the European Regulation in this link provided by the Spanish Data Protection Agency here. To this end, LA TRAMUNTANA has prepared this privacy policy (the “Privacy Policy”). This policy apples, together with the Cookie Policy, the Terms and Conditions of the Site, and the general terms and conditions of the Recruitment, to any user accessing or registering on this site. References to ‘user’, ‘you’ and ‘your’ refer to any person or entity accessing the Site or any of its pages and additionally to any person who uses the Services and therefore may be deemed to be a consumer.

1. Responsible for processing your Personal Data 

Whether the user resides in a country of the European Union or in a country outside the European Union, the Responsible is responsible for the collection and processing of your Personal Data through the Site VENT DE FRANCE LA TRAMUNTANA SAU (“LA TRAMUNTANA”), a company of Spanish nationality, with tax identification number A17045956 and head office in Catalunya 4, el Portús (17709), Spain, with contact telephone number 972554275, email info@latramuntana.com, and with contact for Data Protection at the following e-mail address: info@latramuntana.com. VENT DE FRANCE LA TRAMUNTANA SAU belongs to the business group headed by GEMRA SA, with tax identification number A17144627.

LA TRAMUNTANA is interested in protecting the privacy of users’ Personal Data and, to this end, has a personal data protection officer to whom users may contact. The contact details of the data protection officer at LA TRAMUNTANA are the following: lopd@latramuntana.com.

2. What data is collected and how it is used 

When a user registers on the website of LA TRAMUNTANA or fills in any of the forms provided therein, your personal data will be included in the personal data file created and managed by LA TRAMUNTANA under its responsibility. This is for the following purposes:

  • To allow the user to contract and pay for the Services offered by LA TRAMUNTANA (including, but not limited to, the online purchase of products and services, the management of their business relationships, as well as the legal and tax information relevant to such relationship);
  • Authenticate and authorize users to access and use their profile;
  • The carrying out of promotional and advertising activities for products, services, or activities related to LA TRAMUNTANA or with companies of Grupo Tramuntana (mainly in the food, fashion or consumer products sector), where the user has explicitly consented to this;
  • Communicate with users and send them messages about the Site, as well as security notifications, network updates, reminders or other matters related to the Services;
  • Assist users when they contact with LA TRAMUNTANA in relation to the Services;
  • Adapt and improve your experience on the Site according to your needs through cookies.

The Personal Data provided to LA TRAMUNTANA through the Site will not be used for purposes other than those set out in this Privacy Policy.

The Personal Data and any other information that accredit the purchase made by the user through the Site shall be kept in electronic format. In the same sense, Personal Data will be processed only for as long as it is necessary, useful, and relevant. In any case, once the relationship between the user and LA TRAMUNTANA has ended or the consent for the processing based exclusively on the same has been revoked, the Personal Data will only be kept for the necessary time. This is for the sole purpose of complying with the legal obligations applicable in each case.

3. Legitimation for processing 

The legal bases for the processing of your Personal Data in the terms set out in the previous section are as follows:

3.1. The provision and execution of the Services themselves is the legal basis that enables LA TRAMUNTANA to process the Personal Data necessary to (i) enable the contracting and payment of the Services offered by LA TRAMUNTANA (including, online purchase of products and services, management of their commercial relationships, as well as legal and tax information relevant to the aforementioned relationship); (ii) authenticate and authorise users to access and use their profile; (iii) communicate with users and send them messages about the Site, as well as security notifications, network updates, reminders or other matters related to the Services; and (iv) assist users when contacting with LA TRAMUNTANA in relation to the Services.

3.2. The legal basis for the implementation of promotional and advertising activities for products, services, or activities related to LA TRAMUNTANA or with companies of Grupo Tramuntana (mainly in the food, fashion or consumer products sector), is the express and explicit consent provided by you by ticking the specific box. Furthermore, the processing of Personal Data through cookies to improve your experience on the Site is also based on consent. In such cases, you may withdraw the consent given when it deems it appropriate in the manner provided in the applicable legislation.

4. Explicit Content and accuracy of Personal Data 

Explicit Consent 

Where relevant, the user must give explicit consent to LA TRAMUNTANA to use the information entered by the user. The specific cases that require explicit consent are those detailed in the section ‘Legitimation for processing’ and more specifically in its second section.

LA TRAMUNTANA may transfer this Personal Data only to the entities that collaborate with it in the processing of the information and for the purposes indicated above and authorised by the user. If necessary, the transfer of Personal Data will be carried out in accordance with the provisions of the section ‘Transfer or assignment of data’.

Accuracy of Personal Data 

LA TRAMUNTANA informs you that the fields marked with an asterisk (*) in the respective forms provided on the website are strictly necessary to deal with the request in question, the inclusion of data in the remaining fields being voluntary.

You declare and warrant that the Personal Data provided to LA TRAMUNTANA is true and accurate and undertakes to notify any changes or modifications thereto. You further represent and warrant that you will be liable for any loss or damage caused to LA TRAMUNTANA or any other third party for the communication of information or Personal Data that is erroneous, inaccurate, or incomplete.

LA TRAMUNTANA informs that it does not carry out checks on the veracity of the personal information, and therefore, in each case, the data entered by the user will be processed with their consent, whether they are truthful or not. If they are incorrect, the affected users may exercise the rights established in the European General Data Protection Regulation (GDPR).

5. Transfer or assignment of data 

Personal Data will NOT be disclosed to third parties except in those cases in which LA TRAMUNTANA is legally or contractually obliged to provide them (such as banks, organisations and entities collaborating with public administrations or to the same). It will not be disclosed to those companies to which LA TRAMUNTANA has entrusted management, control, maintenance, computer hosting and web hosting services, as well as companies providing tax, accounting and legal advice, among others. In these cases, the corresponding Personal Data processor contract shall be signed.

Without prejudice to the foregoing, the Personal Data may be communicated to companies of the group of LA TRAMUNTANA within the European Union for the purposes of unifying internal management and administration. This communication being necessary to carry out the purposes for which they have been collected.

LA TRAMUNTANA DOES NOT have contracted services from technology providers located in non-European countries or countries that do not have regulations equivalent to those in Europe.

Any future contacting of services to data processors made by LA TRAMUNTANA will always comply with all the requirements established by European data protection regulations. Applying the necessary guarantees and safeguards in the processing of your data to preserve the privacy of this information.

At any time, users may exercise their rights against the sending of this information, as well as any other right recognised by data protection regulations. This is done in the manner and by the means indicated in the ‘Exercise of rights by users’ section of this Privacy Policy.

Statistical data on potential or actual sales, volume of users and customers, web traffic data, which in no case will contain Personal Data, may also be shared.

6. Exercise of rights by users 

LA TRAMUNTANA informs the user of the possibility of exercising the rights inherent to users as set out in the European Regulation GDPR. This can be done by contacting the Data Protection Officer at LA TRAMUNTANA at the following e-mail address info@latramuntana.com or sending a letter to the registered office address of LA TRAMUNTANA. Or visiting the offices located in Avenue Catalunya 4 del Portús (17709), to discuss the issue with the Data Protection Officer.

This communication of request must contain the following information: name and surname of the User, address for notification purposes, photocopy of National Identity Card or Passport, and the request in which the request is made. In the event of acting on behalf of a third party, this must be proven by a reliable document.

In any case, you can lodge a complaint with the competent data protection authority.

7. Information Security 

LA TRAMUNTANA hereby undertakes to comply with its obligation to preserve the secrecy of the Personal Data and its duty to store them in accordance with the regulations in force. It also undertakes to adopt, among others, the security measures established in the Register of Activities relating to the processing of Personal Data.

All staff of LA TRAMUNANA, as well as any potential suppliers, subcontractors or collaborators, undertake to carry out their professional tasks in compliance with the confidentiality, obligations, and security measures established in the framework of data protection